Monthly Archives

March 2020

GIS-T Termination FAQ

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Below, for your information is a FAQ sheet to address some of the questions you may have regarding the cancellation of the Symposium. If you have additional questions, please email

Will the Symposium be rescheduled to take place later this year?
No, the Symposium will not be rescheduled to take place later this year. To get information on AASHTO conferences that occur later in the year, please review our calendar of events here.

Will paid attendee, sponsors and exhibitor registrations be refunded?
Yes, all attendees, sponsors and exhibitors will be refunded for their registration fees. Please allow for up to 30 days for these refunds to be processed to your original form of payment.
What do I need to do to receive my refund if my event is canceled?
Nothing! Your refund will be processed automatically by AASHTO via your original form of payment. If you paid by credit card you will receive an email from both CVENT and AASHTO once your refund has been processed. If you paid by check, a member of the AASHTO team will contact you to verify who the refund check should be made payable to and the address where the check should be mailed. Please allow 30 days for processing.

If I cancelled my registration before the meeting was cancelled will I receive a refund of the cancellation processing fee?
Yes, your processing fee will be refunded via the original form of payment. Please allow 30 days for processing.

Will attendees, sponsors and exhibitors be refunded for airline tickets?
AASHTO is not responsible for attendee air travel accommodations. We encourage you to consult directly with your air carrier for information. Many airlines have relaxed cancellation policies, and you may be able to change your ticket for a later date. You can find additional information online here.

Will attendees, sponsors and exhibitors be refunded for hotel costs?
You can review Hyatt’s COVID-19 cancellation policy here. Please take the steps necessary to cancel your hotel reservation as soon as possible. You can find contact information for the Hyatt Regency Minneapolis here.

Will sponsors and exhibitors be refunded for booth space?
AASHTO will be refunding all sponsor/exhibitor registration fees. Please allow for up to 30 days for these refunds to be processed to your original form of payment. Please contact your sponsorship manager with any questions:

  • Charlotte Keppers, sponsorship manager, ​new partners/Exhibit Sales Manager ​at 202.497.9790 or OR
  • Ernie Cochran, sponsorship manager, ​existing partners at 512.413.5969 or

Will any sessions be made available virtually?
Currently, there are no plans to make previously scheduled sessions and panels available virtually.

GIS-T 2020 Meeting Update

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The health and safety of our members, attendees, volunteers, staff and our host community is of utmost importance to AASHTO. After careful consideration, the decision has been made to cancel the 2020 AASHTO GIS for Transportation Symposium scheduled to begin on Tuesday, April 14 in Minneapolis.

Although at this time there are no travel advisories to Minneapolis and the Centers for Disease Control and Prevention (CDC) has not recommended avoiding travel to destinations within the US, we are aware of many participant and speaker travel restrictions. With this knowledge, in addition to CDC recommendations regarding large gatherings and fears of the possibility of transmissions of the COVID-19 virus, we do not believe the top-notch meeting experience for which AASHTO is known can be achieved.

We ask that you remain patient with us as we work through the next steps to refund registration fees. AASHTO staff will be in touch with you soon to share how this will be managed. Meanwhile, please take steps to cancel your hotel and flight reservations as soon as possible.

Thank you for your support and understanding as we navigate this fluid and multi-faceted situation.

If you have any questions, please contact AASHTO’s Director, Meeting & Member Services, Monica Russell.


Jim Tymon
AASHTO Executive Director